6 Guests 3 Bedrooms 3.5 Bathrooms Hot TubDog friendly

Property Details

Mallard | Lakehouse Cotswolds Stay + Hot Tub

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Summary

Mallard is a lakeside home that feels both refined and relaxed – designed for those who want to truly switch off. Set on the water’s edge with a private hot tub, enclosed decking and peaceful views across the lake, it’s perfect for small groups or families wanting a little space and stillness. Inside, you’ll find warm tones, soft textures, and an open-plan space made for slow mornings and long evenings. Mallard is where comfort meets calm.

The space

• Sleeps 6 across 3 spacious en-suite bedrooms • Ground-floor bedroom (ideal for accessible stays) • Master ensuite with private lake-view balcony • Third bedroom can be made up as super king or twins • Open-plan kitchen, dining, and lounge • Large enclosed deck with hot tub + lake access • Weber charcoal BBQ + outdoor seating • Smart TV, Sonos sound, fast WiFi • Calm, natural interiors throughout • Dog-friendly for up to 2 well-behaved pups

Guest access

• Full, private access to the house • Private enclosed deck directly over lake • Use of kayak with life jackets provided • Gated parking for up to 2 vehicles • Secure access to our Waters Edge estate

The neighbourhood

Mallard sits within the Waters Edge estate in South Cerney, part of the Cotswold Lakes. You’re surrounded by lakes, walking trails and wildlife – It’s perfect for a morning paddle or golden hour stroll. The village has great pubs, coffee stops and local shops, and you’re only 15 minutes from Cirencester for markets, dining, and a bit of Roman charm. Think nature on your doorstep, but everything you need close by.

Getting around

A car is ideal for exploring the surrounding villages and lakes. That said, Kemble Station (direct trains from London) is just 7 miles away, and the 51 bus runs from the end of the lane to Cirencester and Swindon. Once you arrive, walking and cycling are great ways to enjoy the peaceful landscape.

Other things to note

Sleeps up to 6 guests: • 2 well-behaved dogs welcome (£30 per dog) • 1x Travel cot and 1x high chair available • Paddleboard hire available • Decorations for special occasions available on request • No smoking indoors, no parties or events • Quiet hours: 10:30PM to 8:00AM • Check in 15:00 | Check out 10:00

Interaction with guests

We’re here when you need us: • Self check-in via key box • 24/7 host support via messaging • On-site team available for emergencies • Digital guidebook with local tips • Emergency contacts provided

What this place offers

Pets allowed

Toaster

Outdoor dining area

Sound system

BBQ grill

Space where guests can cook their own meals

Travel cot

Refrigerator

See all amenities

House Rules

Dog Friendly

We love well-behaved dogs! Our lodge is dog friendly, you can bring up to two large dogs, but please make us aware of this at the point of booking and pay the pet cleaning fee. The charge is £20 per dog per stay. Check our Pet Policy for the full details.

Arrival and Departure Times

You can arrive from 3:00 PM onwards unless we’ve arranged something different. Please let us know roughly when you’ll get here so we can arrange check-in. Check-out is by 10:00 AM.

Use of Property

The maximum number of guests allowed is (6)– please ensure you stick to this. Day visitors are welcome (if agreed with us first) but they’ll need to head off by 10:30.

Please keep the property safe and peaceful, and be mindful of noise, especially outside – we want to keep the neighbours happy!

Deposit and Balance

When you book more than eight weeks ahead, we’ll ask for a 20% non-refundable deposit to secure your stay. We’ll then take the remaining balance (80%) from your pre-authorised card eight weeks before you arrive.

If you’re booking within eight weeks of your stay, we’ll need the full payment when you book. Once your payment’s sorted, we’ll pop you an email with your booking confirmation, a handy digital guidebook, and then three weeks prior to your stay we send arrival information.

We’re flexible with payments and accept BACS or Card. We’ll only cancel if balance isn’t paid within 7 days of due date (20% and 80% intervals).

Guest Verification

For your security and ours, we work with Truvi, a trusted guest verification service. They help us verify guest identities and ensure everything meets current rental regulations, all while keeping your personal information safe and secure. This is industry-standard and is a requirement of booking.

Security Deposit / Damage Waiver

For your stay, you’ll also need to choose between two deposit options: a refundable £500 security deposit or a £35 non-refundable damage waiver. Truvi, who are ICO regulated, safely manages these funds. After booking, you’ll receive a message from Truvi, and the verification process takes just a few minutes to complete. We promise it’s easy!

Cancellation Policy

Just like with a holiday abroad, we suggest taking out cancellation insurance. It’s not expensive and can protect your booking costs if something unexpected comes up.

If you cancel more than eight weeks before your stay, you won’t need to pay the remaining balance, but we’ll need to keep the deposit.
If you cancel within eight weeks or haven’t paid the balance on time, you’ll need to pay the full amount unless we can find new guests.
Good news if we re-let the property at full price – we’ll refund what you’ve paid minus the deposit. If we re-let for less, you’ll just need to cover the difference.
We’ll process any refunds once the new booking is fully paid.

Non-Availability

If something unexpected means your accommodation isn’t available, we’ll do our best to offer you somewhere else lovely to stay. If that’s not possible or doesn’t suit you, we’ll refund everything you’ve paid. Our liability stops at this refund.

Transferring a Booking

While we can’t transfer bookings to different dates, our cancellation policy applies. We’ll always try our best to help where we can.

Smoking and Vaping

We don’t allow smoking or vaping inside. If you smoke outside, please dispose of your cigarette ends thoughtfully.

Car Parking

Parking for two cars are available – We also have visitor spacing on site – First come first serve basis – Your lodge’s digital guide will show you exactly where to park.

Hot Tub Use

We keep our hot tubs properly treated with chemicals for everyone’s safety. It’s best to leave your jewellery off when you’re in there, as the chemicals might react with it. Sometimes swimwear can fade a bit too – worth keeping in mind before you hop in. We can’t take responsibility for any damage to these items. We legally are required to treat the hot-tubs, and can’t let them without using said chemicals. This is for your hygiene and safety.

Care of the Property

Please look after the property and let us know quickly (by text or WhatsApp) if anything needs attention. Don’t worry too much about minor breakages – just let us know before or when you leave.

Party Policy and Noise

Our retreats are located in residential areas where people live year-round. We don’t allow parties, loud gatherings, or disruptive hen/stag groups. We want everyone to enjoy their stay while respecting our neighbours and maintaining the peaceful atmosphere of our community. Excessive noise, particularly outside or late at night, may result in immediate intervention and could affect your security deposit.

Liability

Cotswold Water Park Retreat isn’t liable for:

Any injury, illness or loss during your stay
Damage to personal belongings
Extra costs due to travel, weather or property conditions
Problems with plumbing, gas, electricity or extreme weather

Data Protection

We’ll only use your details to manage your booking and meet our obligations to you. We never share your personal information with other companies.

Mallard Lodge